Big O Tires

I got a 5" bolt into my tire Friday night on I-40 east side of Albuquerque but was able to drive home (about 5 miles). This morning, the Saturday before Xmas (Monday, 2023), I checked my tire and it was completely flat. Unfortunately I didn't have the custom tire bolt wrench to remove the tire on my son's SAAB. Called AAA and they came within an hour to remove the tire, but didn't have a gizmo to unbolt the tire either. So he towed my car to Big O, just a mile away on Juan Tabo, close to home. The boys at Big O were able to work on my car/tire immediately and figured a way to remove the custom bolts without ruining them. They then applied the appropriate plug for the tire damage, showing me the 5" bolt with its nut still on. My car was ready within a half hour. The manager even offered the work free of charge for the holiday, but I insisted on paying the $35 repair. I also promised them I would post a review. We recently had moved to town from Oregon, but I was familiar with Big O during my life of 73 years in Oregon and California. If I was rich the boys would have gotten a big tip from me. Thank you Big O Tire. Pat Russell, Albuquerque

"I recently had a fantastic experience at Big O Tires! The staff was incredibly knowledgeable and friendly, providing top-notch customer service. The quality of their products and the efficiency of their services exceeded my expectations. I highly recommend Big O Tires for anyone seeking a reliable and trustworthy automotive service – a solid 5-star experience!" In the current state where customer service just sucks almost everywhere you go, I dealt directly with the manager who was top notch. You made my day. Thank you so much.

I had a last minute issue with my tire and no one was able to get me in with the busy holiday. Drove into Big O tires on Juan Tabo without an appointment and Xavier and his team immediately got me in and got my tire patched up and taken care of. Thank you so much for the help. Highly recommend this place!

Originally purchased tires at discount tire next door. Had me waiting for thirty minutes. Came to big o and Xavier very courteous and prompt service. Had me up and going fast. Will recommend them to my friends. Will also be back for new tires in a couple months due to his service

I wouldn't recommend dropping in last minute, but I am thankful for the staff at this location for fixing my tire and staying late to see that my vehicle's tires were good to go. Definitely will call ahead next time my vehicle needs maintenance. Keep up the good work!